"With “Customer Focus” as the guiding principle, we founded Communications, Cabling & Networking Inc., on January 1, 1986."
-Dick Hettwer
Founder and Chairman of the Board
CC&N is proud to offer cutting-edge, full-service communications technology solutions to a growing group of highly valued clients here in the Midwest and around the nation. We’d be honored to include you among them.
Based in Pewaukee, Wisconsin, our 100% employee-owned company is entering its third decade of growth as an award-winning technology communications leader. We currently have offices in Appleton, Brookfield, Madison and Racine, as well as dedicated teams hard at work at client sites full-time.
Whether you need a seamless, multi-state project rollout, or a simple cell-phone/PDA management plan, we are poised, trained, and ready. CC&N is eager to partner with you to strategize solid, cost-effective solutions for your business – solutions that consider your true needs, large and small, long and short term.
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First, here’s a little CC&N history. Tom Greuel, Jim Wegner and I – three career veterans of the telephone industry -- saw an opportunity in the 1984 divestiture of the Bell system and our transfer to AT&T. To be honest, we felt the new AT&T corporate structure had sacrificed the business principle that had always been most valuable to us personally: a strong focus on customers.
We’d always been part of service groups working onsite, striving to meet or exceed customer timelines and expectations. The three of us had always been customer-focused, deriving our greatest job satisfaction out of establishing strong ties with satisfied customers.
And so, with “Customer Focus” as the guiding principle, we founded Communications, Cabling & Networking, Inc., on January 1, 1986.
Our marketing plan was very simple: Make our customers successful, they will make us successful -- by continuing to use our services and products. I think our success was due, in large part, to our policy of always telling customers the honest truth. We may have lost a few accounts because of this, but in the long run, customers found their way back to us after experiences with competitors. In sum, honesty and integrity are traits that are not for sale at CC&N, regardless of the business outcome.
Our business has grown steadily, due in no small part to the efforts of our many hardworking employees. To reward them for making this company a strong success, and give them the opportunity to grow the business further, we established an Employee Stock Ownership Plan (ESOP). In 1999, the final ESOP transaction occurred, and CC&N became a 100 percent employee-owned business. I am happy to say that the CC&N share price has increased every year through 2006, and I see no reason why this trend won’t continue.
The future of CC&N is now in the hands of the next generation of management and employees. Their success in growing the business remains to be proven, of course, but I think that the culture of honesty and integrity -- along with customer focus -- is intact. Products and technologies may come and go, but our strong focus on our customers and our drive to make them successful will always remain a constant at CC&N, and the key to its success.
Regards,
Dick