"I love my job, and CC&N is a great company to work for. Managers recognize and reward great work."
Holly Fischer
Administration Supervisor
The Wireless Help Desk
As the proliferation of corporate-owned cell phones, pagers, and PDAs continues unabated in today’s business world, many companies are finding the management of their employees’ many complex communications devices to be increasingly burdensome.
If this is the case at your company, you might be interested in our Wireless Help Desk. It’s a comprehensive systems-management service, based right here in Brookfield, Wisconsin, and it currently manages more than 20,000 cellular/PDA devices for companies around the Midwest.
The Wireless Help Desk is an easy-to-use, one-call resolution center, available to your end-users 24/7. It exists to reduce your costs, assist your employees -- and eliminate the time you spend managing the wireless jungle at your workplace.
Let us learn how we can help. Give us a call at (800) 944-1715.
Cick here to view or print our PDF brochure
Our Services Include:
- 24/7 nationwide connection support
- total asset management
- customer support, conflict resolution and procurement
- complete device administration and allocation
- billing and cost center management
- variance notification and resolution
- conclusive, customizable web-based reports
- monthly utilization audits
- contracted plan analysis services
- guaranteed cost savings through asset control and service provider auditing
Services and Support for: |
Coverage Times: |
Geographic Range of Support: |
Treo and BlackBerry Support and Account Administration |
7am to 7pm CT remote administration of BES |
Provided for users world-wide. |
Bulk Order Programming & Roll-Out Services |
7am to 7pm CT order processing. |
Provided for users with North American carriers. |
Employee Order fulfillment |
7am to 7pm CT Order processing. |
Provided for users with North American carriers. |
Asset Management |
24/7 access to reporting. |
Provided for all users. |
Troubleshooting/Diagnostics for all Wireless Devices |
24/7 coverage. |
Provided for users with North American carriers. |
Web services, XML Data Integration Options |
Onsite programming team. |
Provided for users world-wide. |
Break/Fix/Upgrades/Warranty Services |
24/7 coverage; 7am to 7pm CT fulfillment of replacement devices. |
Provided for users with North American carriers. |